MB2 Dental, a trailblazing Dental Partnership Organization (DPO) founded in 2007 and headquartered in Carrollton, TX, is seeking a Data Services Coordinator to join our Credentialing team!

In this role, you’ll play a key part in managing data, responding to requests, and contributing to projects such as system transitions and reporting. The ideal candidate is organized, proactive, and adaptable, with a strong foundation in data entry and administrative coordination. They are a clear communicator who thrives in a fast-paced, service-oriented environment and can effectively manage a variety of tasks, from inbox management and customer service to internal coordination and cross-functional support. Think you're the right fit? Apply today!

Qualifications:

• 1–3 years of coordination, administration, or data-focused experience.
• Strong typing and data entry skills with high accuracy.
• Professional phone etiquette and communication skills (written and verbal).
• Experience managing a shared or high-volume email inbox.
• Proficient with Microsoft Office Suite (especially Excel and Outlook); experience with CRM or data platforms is a plus.
• Strong organizational and multitasking abilities.
• Self-starter with the ability to work independently and within a team.

Key Responsibilities:

Data Processing & Management

• Enter, validate, and maintain high volumes of complex data in multiple systems.
• Monitor and ensure data accuracy, consistency, and completeness of data across all platforms.
• Perform regular audits and troubleshoot data discrepancies.

Communication Management

• Monitor and manage the shared department inbox, including the lockbox, triage email messages, respond appropriately, and escalate when necessary.
• Prioritize and organize incoming requests to ensure timely and effective resolution.
• Handle phone calls and emails professionally by identifying the nature of the inquiry, filtering where appropriate, and disseminating as appropriate.

Administrative Support

• Track requests, updates, and communication logs in internal systems.
• Assist with password and username changes through the Medicaid Portal.
• Manage external payer enrollment platforms (i.e., Skygen), user setup, and password maintenance.
• Manage provider ID mapping and fee schedule maintenance in office practice management system (PMS).
• Maintain office W9 documentation and update as needed

Process Coordination

• Collaborate with internal teams to ensure smooth handoffs and status updates across departments.
• Flag delays or potential issues and help identify process improvements.

Special Projects

• Provide support for special projects and initiatives as assigned by leadership, including process improvements, data migrations, or cross-functional projects.

Why Work with Us?

• Competitive pay based on experience
• Comprehensive benefits including medical, dental, vision, and life insurance
• Short and long-term disability
• Generous PTO and paid holidays
• 401(k) options (Traditional and Roth)
• Referral Bonus Program
• Mentorship and exposure to leadership within a growing organization
• Vibrant office culture with sit/stand desks, games, an outdoor patio, cold brew coffee, and more

MB2 Dental Solutions, LLC is an equal opportunity employer.

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