W. Eric Martin, DDS, PC, is seeking a customer-centric Dental Receptionist to join our team in Champaign, IL! As the initial point of contact, you will have the chance to create positive patient experiences by welcoming our guests and making them your top priority. We emphasize teamwork and strive to provide our staff with a collaborative and supportive environment. If you have a niche for customer service and meet our qualifications below, apply today!

Compensation

• $17 - $23 an hour based on experience

Schedule

• Full-time
• Monday, 10:00 AM - 6:00 PM
• Tuesday - Thursday, 8:00 AM - 5:00 PM
• Friday, 8:00 AM - 12:00 PM

Benefits

• Medical, dental, vision, and life insurance
• Generous PTO and paid holidays
• Traditional and Roth 401(k) options
• Referral Bonus Program
• Free CE courses

Qualifications

• Prior dental front office experience is required
• Must have a strong knowledge of dental terms and procedures
• Familiarity with Eaglesoft is preferred

Responsibilities

• Greet and check in patients in a friendly manner
• Maintain a full schedule of patients daily
• Assist patients with understanding and accepting their clinical diagnosis
• Calculate fees for dental treatment
• Coordinate financial agreements for the patient's financial responsibility for dental treatment
• Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary
• Support the front desk staff members by fulfilling patient care responsibilities
• Check and respond to voicemails and emails left for the office
• Assist with other office duties as requested or needed

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