Front Office / Care Coordinator

Republic Dental & Orthodontics – Pleasanton
Full-Time | In-Person | $20–$25/hr (DOE)
Signing Bonus for Qualified Applicants

About the Role

As the first point of contact, our Front Office / Care Coordinators create an exceptional, welcoming experience for every patient. You’ll manage scheduling, insurance, and front desk operations — all while upholding our standard of predictable excellence in a fast-paced, supportive environment.

Why Join Republic Dental?

• Competitive Pay: $20–$25/hr (DOE)
• Full Benefits: Medical, Dental, Vision, Life
• PTO + Paid Holidays
• 401(k) Retirement Plan
• Signing Bonus Available
• Growth & Continuing Education
• New Graduates Welcome!

Key Responsibilities

Patient Experience & Scheduling

• Warmly greet and check-in patients
• Schedule appointments, confirm visits, and manage follow-ups
• Keep patient records accurate and complete

Insurance & Payments

• Verify insurance and process pre-authorizations
• Print statements, collect payments, and ensure billing accuracy

Office Communication & Flow

• Answer and direct calls professionally
• Send reminders, follow up on no-shows
• Keep the front desk organized and stocked

Documentation & Support

• Update EHRs, scan/file patient documents
• Assist with front office inventory and daily operations

What We Look For

Experience & Skills

• 1–2 years dental/medical front office (preferred)
• High school diploma required; college or admin training a plus
• Dentrix experience highly preferred
• CPR certified (preferred)

Core Competencies

• Friendly, empathetic, and patient-focused
• Strong communication and organization skills
• Dependable, proactive, and detail-oriented
• Calm under pressure and committed to teamwork

Schedule & Work Environment

• Monday–Friday, 8:00 AM–6:00 PM
• Occasional early or extended hours
• Light lifting (up to 15 lbs), active office setting

Performance Expectations

• High patient satisfaction at front office
• Efficient, accurate scheduling and insurance coordination
• Clear, professional communication with patients and team

Ready to Set the Tone for Exceptional Patient Care?

Apply now and start your journey with Republic Dental & Orthodontics – Pleasanton.