Our well-established dental practice, Robstown Dentistry, seeks a detail-oriented and personable Treatment Coordinator/Assistant Office Manager to join our team!   

The Dental Treatment Coordinator/Assistant Office Manager is vital in ensuring efficient patient communication, treatment plan presentation, understanding patients' options, scheduling appointments, navigating financial arrangements, and providing office management support. This individual will serve as a key liaison between patients, clinical staff, and office management to facilitate a smooth and positive patient experience. We'd love to hear from you if you have excellent communication skills, a passion for helping patients, and thrive in a fast-paced environment.

Key Responsibilities

• Present treatment plans to patients clearly and confidently
• Explain dental procedures, expected outcomes, and financial options
• Schedule and confirm patient appointments, ensuring timely and efficient patient flow
• Verify insurance coverage and review benefit breakdowns with patients
• Track case progress and follow up with patients to ensure treatment completion
• Maintain accurate patient records in our dental software
• Assist in overseeing front office operations
• Collaborate with clinical and administrative teams to enhance patient satisfaction and office efficiency

Qualifications

• 2+ years of previous dental treatment coordinator and office management support experience preferred
• Strong knowledge of dental terminology, insurance processes, and treatment protocols
• Excellent verbal and written communication skills
• Proficiency in dental practice management software— Dentrix knowledge a plus 
• Exceptional organizational skills and attention to detail
• Ability to provide compassionate care while maintaining professionalism
• Bilingual in Spanish is a plus 

Benefits 

• 401(k)
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• Paid time off
• Paid holidays
• Opportunities for professional development and advancement.