A private, patient-focused dental practice in Beverly Hills is seeking a friendly, organized, and professional Dental Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in creating a positive and welcoming atmosphere. The ideal candidate is a bubbly, outgoing, and detail-oriented multitasker who thrives in a fast-paced environment and is passionate about providing exceptional customer service. If this sounds like you and you meet our qualifications below, we would love to hear from you!
Compensation: $20-23 per hour, based on experience
Schedule
- Full-Time
- 4 or 5 days per week
- Monday to Thursday OR Monday to Friday
- 8:00 AM - 5:00 PM
Benefits
- Medical, dental, vision, and life insurance
- PTO and paid holidays
- 401(k) options
- Parking Provided
- Supportive and friendly team environment
- Occasional team lunches
Key Responsibilities
- Warmly greet and check-in/check-out all patients
- Answer multi-line phone calls, manage patient inquiries, and route calls to the appropriate team members
- Schedule, reschedule, and confirm patient appointments efficiently
- Collect and update new patient registration forms and ensure all patient information is accurate in our system
- Verify dental insurance eligibility, break down benefits, and explain coverage to patients
- Process patient payments, co-pays, and post transactions accurately
- Maintain a clean, organized, and welcoming reception and waiting area
- Manage office correspondence, including emails, faxes, and mail
- Support the clinical team and office manager with administrative tasks as needed
- Provide occasional back-office support, such as chairside assisting, during rare instances of short staffing (as needed)
Qualifications and Skills
- Required:
- Minimum of one (1) year of experience as a receptionist in a dental office
- A bubbly, outgoing, and professional attitude with strong organizational, multitasking, and computer skills
- Preferred (Nice-to-Have):
- Back office dental assisting experience is a huge plus
- Proficiency with Dentrix software
- Knowledge of PPO insurance
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