Tidewater Laser Perio & Implants is seeking a dedicated Front Office Assistant to join our team and serve as the welcoming face of our established specialty practice in Virginia Beach, VA! We proudly care for patients of all ages, offering a wide range of services supported by state-of-the-art technology and modern techniques to ensure an exceptional patient experience.

We are seeking a long-term team member with growth potential, someone who possesses strong organizational skills, professionalism, and a patient-centered mindset. If you’re passionate about patient care, enjoy working in a supportive team environment, and are seeking a long-term role with growth opportunities, we’d love to hear from you. Apply today!

Compensation

• $20-$22 per hour, based on experience

Schedule

• Full-time

• 4 days / 32 hours per week

What We Offer

• Medical, dental, vision, and life insurance

• Paid holidays and 24 hours of sick pay after 90 days of continuous employment

• Paid vacation time after 1 year of continuous employment

• 401(k) options

Responsibilities

• Answer incoming phone calls

• Schedule and reschedule appointments, including new patient visits and hygiene recall

• Contact referring dental offices to obtain patient referrals, current X-rays, and any additional necessary documents

• Email patients' appointment details and send TruForms links to complete required information

• Upload and properly file all documents into patient charts

• Greet and check in patients, collect and update personal information, and verify insurance cards

• Collect patient payments

• Confirm all scheduled appointments

• Coordinate with the hygienist regarding patient flow and send hygiene reports to general dentists

• Print routers, schedules, and attach all necessary patient documents for upcoming appointments

• Monitor the priority/short-call list for openings or cancellations

• Review incoming TruForms and enter documents into charts appropriately

• Monitor and manage the ADMIN email inbox

• Check and respond to voicemail messages

• Monitor and manage the Lighthouse automated patient communication system

Qualifications

• 1+ years of dental front office experience strongly preferred

• Knowledge of SoftDent software

• Bilingual in Spanish is a plus

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