Bexar Pediatric Dentists & Orthodontists is looking for a Front Office Administrative Assistant to join our dedicated team! We take pride in providing exceptional dental care in a warm, stress-free environment, ensuring optimal comfort and a positive patient experience. The ideal candidate for this role is a strong communicator with a team-oriented mindset. If this sounds like you, we want to hear from you!

Schedule

• Full-time
• Monday through Friday

Benefits and Perks

• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options

Key Responsibilities

• Submit dental insurance claims accurately and promptly (electronic and paper)
• Follow up on outstanding insurance claims and patient balances
• Post payments from insurance and patients into the practice management system
• Verify dental insurance benefits and patient coverage
• Review EOBs and address claim denials or payment discrepancies
• Generate and send patient statements; set up and manage payment plans
• Communicate with insurance companies and patients to resolve billing issues
• Maintain AR aging reports and work toward monthly collection goals
• Collaborate with front office and clinical staff to ensure accurate billing
• Assist with month-end reporting and internal audits

Qualifications

• High school diploma or equivalent; Certification in medical/dental billing preferred
• 1+ years of prior dental front office experience is highly preferred
• 1-2 years of AR or dental billing experience preferred
• Familiarity with dental insurance, CDT codes, and dental terminology
• Experience with dental software (e.g., Dentrix, Ortho Trac, Eaglesoft, Open Dental)
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to maintain patient confidentiality and handle sensitive financial data

INDHRFO03