Responsibilites

• Lead/manage multiple offices
• Mentor and support your office managers daily
• Manage new skill assessments in your offices
• Train new employees with the following training philosophy:
  • Manager performs the task, trainee observes
  • Manager performs the task, trainee helps
  • Trainee performs the task, Manager helps
  • Trainee performs the task, Manager observes
• Checking in daily with the office managers or assistant managers to see what is working that day, what is needs improvement, and what are possible solutions to make the improvements.
• Keep informed of any patient or employee issues.
• Review Employee Warning Notices/Write-ups and be involved in this process (i.e. in person or on the phone)
• Use SplashTop throughout the day to view current and upcoming schedules, check whether things are running smoothly, and head off potential issues.
• Ensure that any office supplies needed are ordered and received.
• Responsible for receiving the marketing update from the office managers at the end of each week and reviewing it in order to be able to report on it.
• Responsible for receiving the petty cash logs from the office managers at the end of each week and reviewing them
• MTD Productions, Collections, and Insurance Aging over 30 days need to be emailed to the Director of Operations on the 15th and at the end of the month.
• Help with daily operations as needed.
• Attend biweekly Manager calls.
• Bring Supplies, petty cash, and payroll checks to your offices.
• Perform or review 90-day and annual performance evaluations and send them to the MB2 Dental Human Resources department.
• Ensure compliance with company policies and with State, Federal, and other regulatory bodies.

Qualifications

• 5+ years of dental office management required
• In-depth knowledge of all company policies and rules
• Well-informed of all state and federal applicable laws, including but not limited to HIPAA, Discrimination Guidelines, Sexual Harassment Statutes, and OSHA Regulations
• Fully versed in Dentrix in order to manage the office and aid other brand offices
• Competent in Microsoft Office and Windows OS
• Knowledge of business and management principles
• Highly skilled in verbal and written communication

MB2 Dental Solutions, LLC is an equal opportunity employer.

INDHRM200