Green Orthodontics is excited to welcome a Treatment Coordinator to our growing team in Clarksville, TN! Our practice is known for delivering exceptional orthodontic care in a fun, upbeat, and patient-focused environment, especially for our pediatric community. We are seeking a career-driven, customer-service-oriented professional who thrives in a fast-paced setting and enjoys building meaningful relationships with patients and families.

This is a unique, patient-facing role that blends sales, customer service, administration, and education. The ideal candidate is confident discussing treatment plans and finances, highly organized, detail-oriented, and energized by teamwork.

Schedule

• Part-Time
• Tuesdays, 7:45 AM - 12:00 PM
• Wednesdays, Thursdays, and Fridays, 7:45 AM - 5:00 PM

Benefits & Perks

• Referral bonus program

• 401(k) options

• Company-funded professional development

• Performance- and merit-based raises

• A supportive team that values your ideas, growth, and contributions

Key Responsibilities

• Guide patients and families through the new patient experience from initial consultation to case completion

• Present orthodontic treatment plans clearly and confidently

• Discuss financial options, create contracts, and manage required paperwork

• Deliver exceptional customer service while handling questions or concerns with professionalism and empathy

• Perform administrative duties, including phone management, patient correspondence, mail preparation, and data entry

• Understand the basics of insurance benefits and payment processes

• Maintain meticulous attention to detail while following established office procedures

• Contribute to a positive, team-oriented culture - we succeed together!

Qualifications

• Customer service experience required; sales experience strongly preferred

• Dental or orthodontic experience is a plus, but recent graduates are welcome to apply

• Comfort presenting treatment plans and handling financial conversations

• Strong computer skills and keyboarding ability

• Excellent interpersonal, written, and verbal communication skills

• Ability to multitask, stay organized, and perform well under pressure

• Professional appearance with a fun, engaging personality (we love energy!)

• Willingness to learn dental and orthodontic terminology (training includes at-home study)

• Comfortable working with pediatric patients and families

INDHRTC01