Graff Orthodontics is looking for a Scheduling Coordinator to join our team in Farmington, NM! We place great emphasis on teamwork while also valuing individuals who take ownership of their role. The ideal candidate is detail-oriented, patient-centered, proactive, forward-thinking, and driven to keep the schedule running at peak efficiency. If you thrive in a fast-paced environment, take pride in delivering an exceptional patient experience, and meet the qualifications below, we want to hear from you!

Schedule 

• Full-time
• Monday - Thursday, 7:45 AM - 5:00 PM
• Friday, hours vary

Benefits

• Competitive pay based on experience 
• Bonus opportunities
• Medical, dental, vision, and life insurance
• Generous PTO and paid holidays
• Traditional and Roth 401(k) options

Responsibilities

• Manage and optimize the daily, weekly, and future schedules to ensure maximum productivity
  
• Monitor schedules continuously and fill openings created by cancellations or changes in real time
  
• Confirm upcoming appointments
  
• Collect and verify accurate new patient information, ensuring all required details are complete prior to appointments
  
• Follow up on referrals and pending new patient leads in a timely manner to support practice growth
  
• Identify gaps in the schedule and take initiative to fill them using available tools and patient lists
  
• Maintain a balance of procedures to support clinical efficiency and provider productivity
  
• Communicate clearly with patients regarding scheduling needs, changes, and expectations
  
• Coordinate with clinical team members to ensure smooth patient flow throughout the day
  
• Anticipate scheduling conflicts and resolve them before they impact operations
  
• Track and follow office scheduling protocols, systems, and performance expectations
  
• Contribute to a positive, accountable, and team-focused work environment

Qualifications 

• 1+ years of ortho/dental front office experience is required
• Being bilingual in Spanish is preferred

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