About the Role

At Keeter & Geiger Dentistry, we believe the patient experience begins long before treatment, with the very first interaction. We’re looking for a warm, organized, and proactive Patient Coordinator to serve as the welcoming voice and guiding hand for every new patient. This role is ideal for someone who thrives in a people-centered environment and takes pride in creating seamless, high-quality experiences.

Schedule

• Full-Time
• Monday-Friday

Why Join Us?

• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options
• Supportive and positive team environment
• Amazing office culture
• Occasional team retreats and team-building experiences

Key Responsibilities

New Patient Experience

• Answer phones with warmth, confidence, and professionalism
• Guide new patients through scheduling with clarity and ease
• Ask thoughtful questions to understand patient needs and goals
• Ensure every new patient feels expected, welcomed, and valued
• Coordinate and confirm new patient visits with strong attention to detail
• Maintain a smooth, organized flow from first call to first visit

Marketing & Growth Support

• Collaborate with external social media partners
• Coordinate internal marketing initiatives and campaigns
• Keep the website and digital platforms current and engaging
• Track and report on new patient growth and trends

Administrative Support

• Support front desk operations as needed
• Maintain accuracy in patient records and scheduling
• Communicate clearly with the clinical team to ensure seamless handoffs
• Uphold a polished, organized, and welcoming front office environment

Who You Are

• Warm, confident, and naturally personable
• Highly organized with strong attention to detail
• A strong communicator (phone, in-person, and written)
• Proactive and self-motivated
• Professional, polished, and positive
• A collaborative team player
• Dental experience is a plus (Assistant, Hygienist, or Administrative), but not required

If you’re passionate about creating exceptional first impressions and being part of a team that truly values patient experience, we’d love to meet you.

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