We are seeking a detail-oriented and organized Insurance Coordinator Assistant to join our team. The ideal candidate will play a crucial role in managing insurance processes and facilitating clear communication between patients, families, and insurance companies - helping ensure every family we serve has a smooth and stress-free experience.

Compensation: $20 an hour

Schedule

• Full-time 
• Monday through Friday
• 8:30am - 5:00pm

Benefits

• Medical, dental, vision & life insurance
• PTO and paid holidays
• Traditional & Roth 401(k) options
• Referral Bonus Program

Job Duties

• Verify patients' insurance information prior to appointments
• Follow up on accounts with missing information with insurance companies or patients' parent/guardian
• Support the Insurance team by monitoring, following up on, and ensuring completion of incoming emails, phone calls, and faxes
• Run and work through reports as needed
• Coordinate dental plan benefits and coverage for upcoming patient appointments
• Leave detailed notes to support team members across all departments and ensure clear communication with patients and families

Qualifications

• Strong communication and negotiation skills

• High attention to detail

• Comfortable working both independently and as part of a collaborative team

• Proficiency in Microsoft Office suite

• Experience with dental practice management software preferred (Open Dental experience a plus)

• Background in dental insurance coordination preferred; familiarity with dental insurance billing, CDT codes, and benefit coordination a plus

If you're passionate about healthcare administration and thrive in a fast-paced, patient-centered environment, we'd love to have you join The Smile Lodge family. Apply today and be part of a team that makes a difference for children and families every day.

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