Taylor Orthodontics is looking for a Treatment Coordinator to join our team! We place great emphasis on teamwork while also valuing individuals who take ownership of their role. The ideal candidate is detail-oriented, patient-centered, proactive, forward-thinking, and driven to keep the schedule running at peak efficiency.

If you thrive in a fast-paced environment, take pride in delivering an exceptional patient experience, and enjoy helping patients feel confident and excited about starting orthodontic treatment, we want to hear from you!

Schedule

• Full-time

Benefits

• Competitive pay based on experience
• Medical, dental, vision, and life insurance
• Generous PTO and paid holidays
• 401(k) options

Orthodontic Treatment Coordinator Duties

• Serve as a welcoming point of contact for new patients and families throughout the consultation and treatment process
• Guide patients through the orthodontic consultation process and help create a positive, comfortable experience from the first visit
• Present recommended treatment plans, timelines, fees, and payment options in a clear and patient-friendly manner
• Educate patients and families on orthodontic treatment options and answer questions regarding the treatment process
• Partner with the orthodontist and clinical team to ensure patients fully understand their recommended treatment
• Help patients move forward with treatment by addressing questions or concerns and supporting treatment acceptance
• Discuss insurance benefits, financial arrangements, financing options, and payment plans with patients and families
• Coordinate contracts, consent forms, and other documentation needed to begin treatment
• Schedule treatment starts and follow-up appointments while helping maintain an efficient provider schedule
• Follow up with patients who have not yet scheduled or committed to treatment
• Maintain accurate and detailed patient records, treatment information, and communication notes
• Build strong relationships with patients and families while providing exceptional customer service throughout their orthodontic journey
• Collaborate with the front office and clinical teams to ensure smooth handoffs and a seamless patient experience
• Support practice goals by maintaining strong follow-up, organization, and attention to the new-patient pipeline

Qualifications

• Prior dental treatment coordinating experience is highly preferred
• Bilingual in Spanish is a plus

INDHRTC01